Hp Laptop Battery problems.

If you have a HP notebook check out the list below for possible battery problems.

HP said this week that it’s recalling about 50,000 consumer notebook batteries for free, which were originally sold as part of a HP notebook itself or as a standalone accessory. The company said it had received eight reports of those batteries “overheating, melting, or Getting Crispy.” Those reports included property damage and burns.
Specifically, the affected notebook models include the HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series), the HP x360 310 G2, as well as the HP Envy m6, HP Pavilion x360, HP 11, HP ZBook (17 G3, 17 G4, and Studio G3) Mobile Workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation. In each case, the batteries could have been sold as part of the notebooks, or as replacements.
HP said the laptops and batteries had been distributed at popular retail outlets including Amazon, Best Buy, and HP.com., from December, 2015 though December, 2017. Although 50,000 of the affected batteries were sold within the United States, an additional 2,600 were sold within Canada, HP said.

Posted in Mike's Blog by bigmike.

Intellectual property theft is real. Turn off mass storage device on USB ports.

Turn off mass storage device on USB ports.

With the incredibly large size of thumb drives today Intellectual property theft is a real issue with even the smallest companies. Good management software can set this up and manage it to allow a thumb drive as needed. The software we use at Pelstar to control clients security and policies does this well, if you have an IT service provider ask them about it. It the past some of this software would cause problems with other USB devices such as keyboards and cameras. Now the software does a good job by automatically allowing devices that cannot be used as a mass storage device.
Here is a link to do it if you are in control of a domain using group policy.
https://prajwaldesai.com/how-to-disable-usb-devices-using-group-policy/

Here is how you do it on a single machine, WARNING! If you are not familiar with modifying permissions be very careful or you may block yourself out.
https://support.microsoft.com/en-us/help/823732/how-can-i-prevent-users-from-connecting-to-a-usb-storage-device

Posted in Mike's Blog by bigmike.

Is it worth to upgrade to an SSD

Many people are bringing new life to old machines by replacing the Spinner drive with an SSD, that’s a good thing.

If your computer has at least 4GB RAM (better to have 8) and has a cpu better than a dual core, (call me if you don’t know) you get impressive life out of older machines.

Posted in Mike's Blog by bigmike.

Big brother has spoken

BEWARE!  getting a PC with the new Intel 7 series or the Ryzen series from AMD will force you to get Windows 10!

Have you seen this?

Unsupported hardware
Your PC uses a processor that is designed for the latest version of Windows. Because the processor is not supported together with the Windows version that you are currently using, your system will miss important security updates.

We knew Microsoft was planning to block installation of Windows 7 and 8.1 updates on systems with Intel 7th Generation Core processors (more memorably known as Kaby Lake) and AMD Ryzen systems; we just weren’t sure when. Now, the answer appears to be “Now.” (Actually started in April 2017) Users of new processors running old versions of Windows are reporting that their updates are being blocked. The block means that systems using these processors are no longer receiving security updates.
The new policy was announced in January of last year and revised slightly a couple of months later: Kaby Lake and Ryzen processors, and all new processors on an ongoing basis, would only be supported in Windows 10. Windows 7 and 8.1 would continue to support older processors, but their chip compatibility was frozen.
Strangely straddling the two policies are Intel’s 6th Generation Core processors, aka Skylake. Some Skylake systems will continue to be supported in Windows 7 and 8.1. Others will not. Certain Skylake models shipped by 16 specific OEMs will continue to receive update support. But other Skylake systems will also need to upgrade to Windows 10 to receive ongoing updates.

Posted in Mike's Blog by bigmike.

Windows updates causing problems

We have seen several office (Word, Excel, Outlook) security updates fail and then the email connector for QuickBooks and other programs to fail.  you will need to do a repair on office first then see if more needs to be done.

Here are good directions to do office repair, it’s easy and one of the things you can do yourself.

Repair or Re-install Outlook 2003, 2007, 2010, 2013, 2016

Outlook 2016

Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
Find Microsoft Office 2016 in the list and highlight it.(Selection also say Microsoft Office 365)
Click Change.
Select Quick Repair and Repair then follow the prompts.
Outlook 2013

Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
Find Microsoft Office 2013 in the list and highlight it.
Click Change.
Select Repair and Continue then follow the prompts.
After the repair is finished, please try the sync again.
Outlook 2010

Open up the Control Panel on your PC (and show All Control Panel items, if necessary) and click on Programs, then Programs and Features.
Find Microsoft Office 2010 in the list and highlight it.
Click Change.
Select Repair and Continue then follow the prompts
After the repair is finished, please try the sync again.
Outlook 2007
Open Microsoft Office 2007.
On the Help menu, click Office Diagnostics.
Click Continue, and then Start Diagnostics.
Outlook 2003
Open Control Panel (Start>Settings>Control Panel)
Select Add or Remove Programs.
Select Microsoft Office/Outlook
Click the Change.
Select the Reinstall or Repair button, click Next.
Select Detect and Repair.
Click Install and follow any prompts provided by the repair tool.

Posted in Mike's Blog by bigmike.