Sometimes a document gets stuck in the printer queue and even though you try to delete it it won't go away...
In a Command Prompt window, key the command net stop spooler
In Windows Explorer, navigate to %systemroot%\system32\spool (usually
c:\windows\...) and delete the .shd and .spl files you find there, but do
not delete the sub-folders.
In a Command Prompt window, key the command net start spooler
How to clear the printer queue
How to clear the printer queue
Greg Marlett
Forum Site Administrator
Pelstar Computer Systems
gmarlett@pelstar.com
Forum Site Administrator
Pelstar Computer Systems
gmarlett@pelstar.com